FAQs

For your convenience, here are the most common faqs (frequently-asked-questions) by customers:

Still cant find what you’re looking for? Want to ask a specific question? Reach out directly through our Contact Us page.

 

Q: How much space is required for the photo booth?

A: The booth requires a 10′ x 10′ floor space and a minimum of 7.5′ of ceiling clearance.

Q: Are you there to operate the booth?

A: Of course. We deliver, set up and tear down the same day. You don’t have to worry about a thing. A professional looking attendant will be there as well to ensure everything is running smoothly and your guests are having a great time.

Q: Do you provide a written contract? Is there a deposit required?

A: Yes and Yes. It is extremely important to have everything in writing and to guarantee your date is reserved for you we take a $150 non-refundable deposit to confirm your date., especially because you will be paying an initial retainer. The standard non-refundable deposit for photo booth services is 50% or if not possible at least $100. Final payment is due one week prior to the event or the day itself prior to the event starting.

Q: Does it print/ Do you print on site?

A: Yes and not only does it print right there and then, your photos come out in seconds.

Q: What areas do you cover? Do you travel?

A: We travel all around Southern Alberta and will go to other provinces if requested. Of course travel fees apply, but we try and keep the extra fee low because we love to travel. Since we’re getting an increasing number of “out-of-town” bookings, give us a shout and we’ll get you a firm price.

Q: How many people can fit in your booth?

A: Our current record is 15 people. But that’s not stopping us to fit more. If you and your friends can figure out a way to get more in there, we encourage you even.

Q: How many copies do we get?

A: Well that depends on what print layout you choose. If you go with the 2×6 strip print then you will receive an set of identical strips. If you go with the 4×6 postcard layout you receive one copy. Additional prints are available but for a small fee. If you request reprints for your guests there is an additional fee of $80.00 charge.

Q: Do we get a copy of the images?

A: Yes you do! With all our packages you receive a USB of the event photos, the next day. We also host a password protected online gallery for your guests to log into to see all the fun pics, within a few days after the event.

Q: Can the booth be set up outdoors?

A: We can accommodate outdoor locations, all we request is that you provide a tent or other covering for the photo booth at the event.  The booth is portable but it is not weather resistant.  Safety is our No. 1 concern, so your photo booth butler has final say on if the conditions are safe to run the booth. (Although we have liability coverage, they don’t offer rain insurance.)

Q: How much time do you allow for set-up? How far in advance of the agreed start time do you set up the booth?

A: We normally arrive 1 to 1.5 hours before the start time. There may be an additional charge if you’d like us to arrive earlier than that.

Q: Do you have a variety of props? Themed? For our event?

A: We have a nice selection of props available for your guests to use. If it is a themed event, let us know a head of time and we should be able to provide props appropriate to your theme. Our props are always kept clean & in good condition.

Q: Can the booth be moved from one location to another location during my event?

A: This may be possible depending on the venue and time allotted. There is a $75 fee to do this and it must be approved ahead of time.

Q: What is your cancellation policy?

A: The deposit payment is non-refundable. The balance is refundable if we receive written cancellation more than 180 days prior to the event date.

Q: Do you carry a “liability of insurance”?

A: We sure do. You can be rest assured that we are fully insured with coverage up to 2 million dollars in the highly unlikely case of any damages or injury at your event.

Q: What kinds of events do you service?

A: We offer photo booth rentals for Weddings, Christmas Parties, Graduations, Birthdays, 18th Birthday debut, Outdoor parties, Festivals, Fundraisers/Gala, Charitable events, Corporate events, and just about anything else you can dream up!

Q: What are your rates?

A: Check our website, but they generally range from $500 – $825, from 2-4 hours respectively. With a variety of add-on to choose from.